Personal Data
At Soft HUB, we respect your privacy and are committed to protecting your personal data. This page explains your rights regarding your personal information.
Your Rights
You have the right to:
- Access - Request a copy of the personal data we hold about you
- Correction - Request correction of inaccurate or incomplete personal data
- Deletion - Request deletion of your personal data (subject to legal obligations)
- Objection - Object to processing of your personal data in certain circumstances
- Data Portability - Receive your personal data in a structured, commonly used format
What Data We Collect
We collect the following types of personal data:
- Email address (for order delivery and communication)
- Payment information (processed securely through our payment provider)
- Technical information (IP address, browser type, device information)
- Communication records (when you contact our support)
How We Use Your Data
We use your personal data for the following purposes:
- Processing and delivering your orders
- Providing customer support
- Improving our services
- Complying with legal obligations
- Sending important updates about your purchases (when necessary)
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL encryption for data transmission
- Secure payment processing
- Limited access to personal data on a need-to-know basis
- Regular security assessments
Data Sharing
We do not sell or rent your personal data to third parties. We may share your data only in the following circumstances:
- With payment processors to complete transactions
- When required by law or to protect our rights
- With your explicit consent
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When data is no longer needed, it will be securely deleted.
Requesting Data Deletion
To request deletion of your personal data, please contact us at: ivsofte@inbox.ru
Please include your email address and any relevant order information in your request. We will process your request within 30 days, subject to any legal obligations that may require us to retain certain information.
Cookies and Tracking
We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookies through your browser settings, though this may affect website functionality.
Changes to This Policy
We may update this personal data policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions or concerns about your personal data or this policy, please contact us at ivsofte@inbox.ru or through our contacts page.